Challenges in aligning technology with overall business objectives and needs
Ensuring that your IT services are aligned with your core business strategy is essential for continuous success
Your dedicated IT Business Manager works with you to develop a strategic IT roadmap. Through managed IT support, we ensure your technology decisions are fully aligned with your business goals, driving continuous success.
Poor security posture leaving your organisation vulnerable to data breaches and cyber threats
Advanced cybersecurity measures, continuous monitoring and rapid threat response to protect business data
TDM Group addresses the critical need for cybersecurity by developing and implementing comprehensive security strategies and solutions. We ensure the protection of data, systems, and networks against cyber threats, thus safeguarding business operations and sensitive information.
Disruptions due to IT system issues or failures impact business operations significantly
Preventing IT issues before they happen, so your business runs seamlessly
Our managed IT Support provides proactive monitoring, preventive maintenance, disaster recovery, 24/7 support, robust security, and continuous optimisation which are key elements of our M-BiTS offering.
There is a significant financial burden of maintaining an internal IT team and/or internal infrastructure
Maximising efficiency and performance while minimising your IT expenses
Our M-BiTS solution provides cost-effective, scalable IT services, reducing the need for extensive internal IT resources. We offer around-the-clock support across critical areas such as cybersecurity, infrastructure, and workplace management, alongside specialised services in cloud solutions, security, and various development platforms and more. Click here to learn more about our IT department.
Managing the scalability of IT resources in line with business growth is challenging
Aligning IT solutions with your business vision for scalable growth
Your Dedicated IT Business Manager works with our Technology Managers to provide recommendations aligned with your business strategy, ensuring solutions meet your evolving needs.
We make IT possible
TDM Group, a Managed Business IT Services Provider company with over 25 years of experience, excels at integrating technical expertise with business acumen. Our holistic M-BiTS drives innovation and aims to establish us as the leading business-focused IT partner. We are dedicated to empowering our partners through a committed team that strives for excellence. By transcending conventional IT service provisions, we utilise technology as a significant business enabler. Whether upgrading existing systems or exploring new technologies, we prioritise the human element, recognising its crucial role in driving value.
Reinvent your business processes with our services—strategic Managed Business IT Services that align technology with your overall business strategy, advanced Cybersecurity measures designed to protect your digital operations, and tailored Microsoft 365 solutions that enhance collaboration and productivity across your organisation.
Managed Business IT Service
Our M-BiTS offer a strategic, holistic approach to technology management that aligns with your entire business operation, not just the IT department. We go beyond traditional IT services to enhance performance, empower your people, and streamline processes with innovative solutions that consistently drive business growth, stability, and competitive advantage. Amplify your business capabilities with our innovative and strategic IT services.
Cybersecurity
Secure your digital landscape with our robust Cybersecurity Solutions. Safeguard your critical data and infrastructure from cyber threats with advanced, automated protection for business systems and web operations, underpinned by comprehensive risk management. Empower your team with the knowledge to tackle security challenges proactively. Enhance your business resilience without disrupting the vital flow of information.
Microsoft 365
Harness the full spectrum of Microsoft 365 with our comprehensive services, tailored to optimise your business productivity and security. From custom app development with Power Apps to seamless team collaboration via Microsoft Teams and SharePoint, we ensure a streamlined and secure digital workflow. Transition smoothly with our expert migration support and maintain a modern workplace that thrives on flexibility and innovation.
Choosing TDM Group means more than just selecting an IT service provider;
it’s about building a partnership with a dedicated team focused on your
business’s success and long-term growth.
Holistic Approach to IT Management
TDM Group don’t just manage IT systems; we understand how technology impacts every facet of your business. We ensure technology solutions are not only technically proficient but also strategically aligned with business objectives, leading to improved efficiency and competitive advantage.
Business Enablement, Not Just IT Support
TDM Group goes beyond the traditional IT Service Provider model of simply maintaining IT infrastructure. We leverage IT as a strategic tool for business enablement, facilitating organisational change, and driving business value, thereby transforming the IT department from a cost centre to a strategic business partner.
Dedicated Business Managers
Every client partner at TDM Group is paired with a dedicated Business Manager. These professionals are versed in both the language of business and the potential of technology. They help create an IT roadmap and ensure your IT strategy is in sync with your business objectives.
Defend, Protect, Secure
We provide advanced knowledge of cybersecurity trends and threats, robust security protocols, and continuous monitoring. This expert handling of security reduces the risk of data breaches and strengthens overall security resilience.
Seamless Transition
Our onboarding team, led by a Project Manager, conducts a comprehensive audit of your IT environment, addressing vulnerabilities immediately. Other recommendations are added to the IT roadmap. With our managed IT support, we ensure a smooth transition, soft launching our services while your current provider is still under contract, without any additional charges during onboarding to avoid overlapping costs.
Professionally certified, trusted & accredited
We believe our exceptional services, our many customer references and our fantastic customer retention rate single us out as expert IT managed service providers of the highest calibre. We also work with major regulatory bodies to ensure that the great work we do internally is also externally recognised in the form of internationally-recognised business standards such as the ISO accreditations.
SmartSupport is the 24/7 global IT service that supports every TDM Group customer.
We provide a wide range of IT support and on-demand skills that fit every unique business requirement.
SmartSupport by numbers
Overall SLA response rate
Q2 2025
Customer Satisfaction
Q2 2025
Tickets raised through
SmartSupport Service Desk Q2 2025
We’re Not JUST IT Suppliers,
We’re Business Partners
Our case studies tell client stories from a range of industries with one thing in common: success using innovation.
Find out why the businesses we work in partnership with trust us with their technology.
Our Latest Blogs
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SharePoint without structure: Don’t damage your business
SharePoint without structure: Don’t damage your business Business leaders like you roll out SharePoint to make their employees’ jobs easier, not harder. More than 200,000 organisations use this powerful collaboration and content management platform for good reason: it increases efficiency, improves communication, supports remote working, offers scalability, and secures information…
QR code phishing: cybercriminals take aim at the C-suite
QR code phishing: cybercriminals take aim at the C-suite QR code phishing, or ‘quishing’, is a growing cyber threat exploiting the ubiquity of QR codes – and as a member of the C-Suite, you’re the prime target. Don’t be a sitting duck. Shield yourself from this scam by understanding how…