Improve performance with
Managed Business IT Services
(M-BiTS)
Managed Business IT Services (M-BiTS), emerged as TDM Group’s solution to challenge the status quo from the traditional of Managed Service Providers (MSPs). It’s a transformative shift from merely being an IT service provider to becoming a true IT partner. M-BiTS transforms traditional MSP services by adopting a holistic approach to IT management, recognising technology’s profound impact on the entire organisation. This forward-thinking philosophy empowers the seamless integration of organisational changes that enhance business value while remaining committed to supporting existing IT services essential.
Improve confidence in IT with
a Managed Business IT Services (M-BiTS)
Unfortunately, attitudes towards an IT department are often negative: they’re viewed as the gatekeepers of technology, with the power to de-rail projects or add unwanted delay to positive business change.
Through our holistic approach to managing technology, we can empower your IT function to support the entire business in achieving its goals; triggering a cycle of success that has people and the business – not just technology – at its core.
Stability
Security
Reliability
Tackle IT Challenges Head-On with Managed Business IT Service (M-BiTS)
Businesses face a range of challenges that profoundly affect their operations. Through our Managed Business IT Service (M-BiTS), we do more than simply tackle common IT issues like user and device support, network maintenance, or security worries. We help transform your technology into a key business enabler.
High IT Cost with little business value
M-BiTS optimises your IT costs by enhancing systems and processes, transforming IT from a cost centre to a strategic business asset.
Utilise IT to grow your business
Access tailored IT solutions with M-BiTS to effectively leverage innovative technology for enhanced business scalability, improved efficiency, and increased profitability.
Align IT with business strategy
M-BiTS aligns IT services with your strategy, customising solutions to support your business goals and enhance strategic impact.
Difficulties delivering new IT initiatives
We deliver new IT initiatives with a focus on the holistic impact across your organisation. This approach not only modernises your IT estate but also improves your business operations.
Bloated IT budgets
Streamline your IT budget with our strategic assessments and cost-saving measures, reducing inefficiencies and maximising technology value.
Cybersecurity expertise to protect your business
We strengthen cybersecurity with robust protections and 24/7 monitoring. We keep your business ahead of evolving threats with the latest security technologies.
Addressing not only foundational challenges but also enhancing your entire IT strategy and business operations is at the core of our Managed Business IT Services. M-BiTS provides a comprehensive solution that addresses these critical aspects.
Strategic IT Partner for Business Transformation
Technology has the power to deliver greater efficiency and create new competitive advantages for businesses. The challenge is often finding a partner that recognises there’s more to managing IT and digital transformations than just technology – one that looks beyond the IT department to harness its true potential.
Our Managed Business IT Services (M-BiTS) provides a holistic approach to managing and implementing IT that considers the impact technology has on the entire organisation. This enables us to deliver relevant IT services within the context of your business – not just from a technology perspective – and enhance the way you work.
Why we adopted a holistic approach to IT
Our adoption of a holistic approach to IT was born out of our own experiences and the hurdles we had to overcome as we grew. To cope with the increased workload that came with our success, we created new departments. However, the interactions within this new structure changed how we delivered our services.
Yes, we were still a great technology company, but there was something missing that was preventing us from helping our partners achieve their goals efficiently. We quickly realised that we needed to look beyond technology and consider our partners’ entire business when managing IT and delivering innovative change.
This set us on a path to understanding the vital business elements we should focus on alongside technology and the interactions between them – a journey that led us to people, process, and data.
How our holistic approach to IT works
People are a business’s most important asset.
Whether you’re engaging with existing IT systems or exploring new ones, our business-focused services
consider the interactions of people with the other key elements of successful innovation
Data, Process, Technology.
We recognise that each element is underpinned by people, and a good relationship must be maintained between them to manage IT effectively and deliver innovative change.
